During the past few weeks, user initiated commands like "ping" "beep" "arm" "disarm" resulted in "Operation timed out" error more often than what we consider normal (2~3% of the time). This problem was related to a background process we were running to implement out-range/in-range notification feature. A spike in server issued command to search for out of range tags caused over capacity in one communication channel, resulting "time out" error for regular user commands. We have resolved this issued by controlling the rate such background search command is sent out.  If you still experience "time out" error please report it in the forum or email to support@mytaglist.com.
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Comments

  • Posted by Marty on May 12, 2016

    My infrared tag has done it 3 times in the last hour and it is now 5/12/2016.

  • Posted by gerardo rocha on April 30, 2015

    Since I bought the infrared sensor I got the time out error.

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